Refund Policy

Insurance Premium Refunds

Insurance premiums are generally subject to the refund and cancellation policies of the issuing insurance carrier, not solely of Corbin Insurance Agency, Inc. Refund eligibility and amounts may vary based on:

• The effective date and cancellation date of the policy
• The carrier's specific underwriting and refund rules
• Whether the policy was cancelled pro-rata or short-rate
• Applicable state insurance regulations in Montana, Idaho, Wyoming, or North Dakota
• Earned premium calculations based on the time coverage was in force
• Whether any claims were filed during the policy period

Pro-Rata vs. Short-Rate Cancellation

Pro-rata cancellation returns the unused portion of your premium on a proportional basis from the cancellation date to the policy expiration date. Short-rate cancellation may apply a penalty when the insured initiates the cancellation, resulting in a refund of less than the pro-rata amount. The applicable method is determined by the insurance carrier and the policy terms. Contact our office for specific details regarding your policy.

Agency Service Fees

Certain agency or consultation fees charged directly by Corbin Insurance Agency, Inc may be non-refundable once services have been rendered or initiated. This includes but is not limited to fees for policy reviews, coverage consultations, and administrative processing. Any applicable agency fees will be disclosed prior to service delivery.

How to Request a Cancellation or Refund

Customers requesting policy cancellation or a refund review should contact our agency directly using the contact information provided below. We will assist you in initiating the cancellation process with the applicable insurance carrier and provide guidance on expected refund timelines and amounts. Please have your policy number and effective date available when you contact us.

Processing Time

Approved refunds, when applicable, may require several business days to several weeks for processing depending on the payment provider, insurance carrier procedures, and the method of original premium payment. Refunds are typically issued via the original payment method. We will communicate estimated timelines upon processing your request.

Non-Refundable Situations

Refunds may not be available in situations involving:

• Fraudulent submissions or misrepresentation on insurance applications
• Completed consultation or advisory services already rendered
• Policy issuance that has already been finalized and coverage has been bound
• Claims that have already been filed or paid under the policy
• Carrier-imposed restrictions based on underwriting determinations
• Non-payment cancellations where coverage lapsed due to unpaid premiums

Chargebacks and Payment Disputes

Customers agree to contact Corbin Insurance Agency, Inc directly before initiating any chargeback or payment dispute with their credit card company, bank, or payment provider. Unauthorized chargebacks on valid insurance-related charges may result in policy cancellation and may be reported to applicable regulatory authorities. We are committed to resolving any billing concerns fairly and promptly.

State Regulatory Rights

Montana, Idaho, Wyoming, and North Dakota insurance regulations may provide additional rights regarding policy cancellations and premium refunds. If you believe your refund rights have not been honored, you may contact your state's Department of Insurance for assistance and guidance.

Policy Changes

Corbin Insurance Agency, Inc reserves the right to update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically.

Contact Information

For all refund, cancellation, or billing inquiries, please contact us directly: